Privacy policy
This Privacy Policy applies to all users of our Website, collectively referred to as “our Platforms”, which are used to access and purchase our products.
The purpose of this Privacy Policy is to set out how, why and when Wadann Online (RF) (Pty) Ltd t/a Wadann.com(“My Baby Care”) uses your Personal Information so as to comply with the Protection of Personal Information Act 4 of 2013 (“POPI”).
It is important that you read this Privacy Policy together with our other terms and conditions, privacy notices or policies we may provide from time to time when we collect or use your Personal Information.
We respect your privacy and take the protection of Personal Information very seriously. We strive to deliver excellent service every time you shop with us, and to do this, we need to use some of your Personal Information. This Privacy Policy describes how we handle the Personal Information we collect about you and/or receive from you. By using our Platforms, you agree to the processing of your Personal Information as set out in this Privacy Policy.
Information We Collect
Personal Information: When you create an account or place an order with Wadann.com, we collect personal information such as your name, email address, shipping address, and contact number. This information is necessary for order processing and communication purposes.
Payment Information: We collect payment details, including credit/debit card information or other payment methods, to process your transactions securely. We do not store payment information on our servers after the transaction is complete.
Device and Usage Information: We may collect information about your device, browser type, IP address, and browsing behavior on our website to improve our services, personalize your experience, and prevent fraud.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use Your Information
Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.
Customer Support: Your contact information allows us to provide customer support and assistance regarding your orders, inquiries, or any issues you may encounter.
Communication: We may send you emails or notifications regarding order updates, promotions, and relevant information about our products and services. You can opt-out of marketing communications at any time.
Improvement of Services: We analyze data to understand customer preferences, enhance our website functionality, and tailor our product offerings to better serve your needs.
Data Security
Encryption: We use industry-standard encryption protocols to protect your personal and payment information during transmission.
Secure Servers: Your data is stored on secure servers with restricted access to authorized personnel only.
Third-Party Services: We may utilize trusted third-party services for payment processing, shipping, or analytics, ensuring they adhere to strict security standards.
Information Sharing:
Third Parties: We do not sell, trade, or share your personal information with third parties for marketing purposes without your consent, except for the purpose of order fulfillment and service delivery.
Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to Privacy Policy
Wadann.com reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically.
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us